
Thursday, May 2nd Schedule
For CHRP holders: You will receive 1 CHRP point for each hour of professional development attended. Your attendance will be tracked by scanners at the door to each session. To claim your CHRP points, you must register for and be scanned into each session you wish to attend.
Thursday Session Details
THE POWER OF WHY
DATE: Thursday, May 2, 2013
TIME: 8:30am – 9:45am
TRACK: Plenary
AUDIENCE LEVEL: All Levels |
Sponsored by:
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| DESCRIPTION:Why are some people able to get so much more done in so much less time than others? Why do some companies flourish in tough times while others fail? Why are some countries more productive than others?Through an entertaining mix of examples from the business world, insights from innovation gurus, little-known research, the experiences of business leaders and her own candid stories of life off-camera, Amanda Lang explains how asking the right questions has changed the world and how it can change you, too. From the invention of the curved shower curtain rod to the introduction of an elevator that creates electricity as it moves from floor to floor, The Power of Why persuasively spells out the connection between innovation and productivity that is so crucial in the knowledge economy.Instead of obsessing over working “smarter,” we ought to focus on the instinctive urge to question that’s so natural for young children. As Lang shows, it’s possible to reignite that instinct at any age and to become more innovative and productive – as well as more fulfilled in our jobs and happier in our relationships. That’s the power of why. |
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| PRESENTER(S): |
 Gemini-award winning business journalist Amanda Lang is CBC’s senior business correspondent, reporting for its flagship nightly news program, The National. She is also co-host of The Lang & O’Leary Exchange, a daily business program airing on CBC News Network. Lang occasionally anchors The National. Lang studied Architecture at the University of Manitoba, before becoming a journalist. Her first job in journalism was for The Globe and Mail, and subsequently Lang joined The Financial Post newspaper, where she became the paper’s New York correspondent. In New York she made the leap to television, where she first was part of the team that launched BNN and before long wound up at CNN as a reporter and anchor. She returned to Canada in 2002 to re-join BNN and CTV. She has been with CBC since 2009.Lang is author of the bestseller, The Power of Why: Simple Questions That Lead to Success, a book that shows readers how to reignite curiosity at any age to become more innovative and productive.
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ADAPTING HIERARCHIES FOR THE NEW WORKPLACE
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Senior/Expert |
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| DESCRIPTION: This session offers participants an overview and examination of the forces and factors having fundamental impact on the effectiveness of the emerging interconnected information-and-people driven workplace. Today it’s not news that information technology, hyperlinks and various web-based tools are forcing organizations to confront the challenges of horizontal flows of information between customers and the knowledge-based workers within those organizations. The last 6 or 7 years have seen the dramatic emergence of concepts like Enterprise 2.0 and more recently “Social Business”. Many people are questioning or challenging the effectiveness of traditional hierarchy with respect to the engagement and motivation of a workplace that today often contains four or five generations, each of which has different desires and expectations of the workplace. The implications are important for leadership and management effectiveness and even the traditional structures of many organizations. These new conditions are having impact on how work gets done as well as workers’ awareness of and alignment with an organization’s vision, mission, objectives and the brand it presents to the marketplace. The presenters have a combined 50+ years of experience working with both traditional and emergent workplace concepts, tools and processes. This session will outline the big picture issues, the core challenges and some of the possibilities for addressing these challenges in tangible and effective ways. |
YOU WILL LEARN:
- Comprehensive overview of large-scale, long-term trends related to the omnipresence of the Web, pressures for innovation, superior customer service and effective collaboration
- Methods, practices and support tools to address the need for innovation, superior service and collaboration
- A deeper understanding of the emergent force and impact of the “mass customization of knowledge work”
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| PRESENTER(S): |
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Jon Husband is an author, consultant, facilitator and coach focused on how emergent technologies are having impact on the ways we work and live. Jon Husband has been focusing for the past decade on the future of management (in interconnected environments) and fundamental organizational change / transformation. From the mid-80′s to the mid- 90′s Jon was a Senior Principal with Hay Management Consultants in Montreal and subsequently in London, U.K. In that role Jon provided advice and support to various multinational companies with regards to human resources, organizational design and organizational change challenges. Over the past decade, he has also published two books on the emergent changes to the knowledge-based workplace and to the major institutions of our western societies. He has also garnered international recognition from peers for describing the emergence of a new organizing principle for the networked age termed Wirearchy – a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results.
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Brad Palmer is a co-creator and co-founder of Jostle Corporation, a People Engagement ® platform that helps organizations around the globe enable their employees and drive their culture, in simple and engaging ways. Brad has over 30 years of experience with private, public, and government sectors spanning a wide range of cultures, industries, and business models. His expertise contributed in finding a fundamental gap in the present ‘Intranet’ offering. Despite continual improvements, traditional intranet software hasn’t enabled and engaged employees. Brad’s expertise in strategy, process, and leadership continues to be a driving force in the growth of the Jostle Corporation.
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PERSONAL ENERGY MANAGEMENT FOR WELLBEING IN THE WORKPLACE
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Skill Development
AUDIENCE LEVEL: Mid-Level |
Sponsored by:
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| DESCRIPTION: How to manage and transform your energy to reduce stress and increase productivity. Pulled in every direction by multiple demands? Frazzled or exhausted at day’s end? Want to know how to manage your energy and reduce your stress, to be more productive? In this experiential, activity-based seminar, you will learn a simple yet powerful energy management tool called Heart Alchemy – a tool that swiftly reduces stress and enables you to be more resourceful, empowered and productive. Learn the scientific background and business benefits for using this tool at work. Gain an intellectual understanding as well as a heart-based experience of the tool, so that you can apply it with confidence in the workplace, and in your life. Join Deborah in this highly engaging session where you will experience the tool, stories and paired conversations to deepen the learning transfer to your workplace and your life. |
YOU WILL LEARN:
- Why awareness of personal energy matters in business
- The top 5 energy stealers in today’s workplace and how they wreak havoc on productivity
- The synergy between science and spirit and two key business reasons why this synergy is crucial to reducing stress at work
- How to distinguish between stress and burnout, in yourself and others, and why it’s critical to reduce its impact
- One energy management tool to manage and transform your energy so you can be more productive
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| PRESENTER(S): |
 Bridging two worlds – the world of work and the world of energy – Energy Catalyst, Deborah Rossouw, helps professionals to create conscious and empowering workplaces where humans thrive and businesses benefit from high morale, staff retention and high productivity! Deborah’s passionate obsession is to teach others how to manage their energy and emotions through developing inner and outer skills related to The Three Energies of Well Being. She teaches practical, proven strategies, tools and skills in her keynotes, coaching, seminars and retreats, and is highly skilled at supporting others to empower themselves to engage more effectively. A compelling speaker, trainer and coach, Deborah connects through conversation, stories and experiential activities, and teaches simple, powerful and practical tools and skills that can be used immediately. For more than two decades and on three continents, in her role as OD Consultant and Coach, Deborah has helped thousands of professionals to manage their energy and emotions through the way they engage with others. And she can help you too!
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THE MENTORING CONUNDRUM
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Skill Development
AUDIENCE LEVEL: Mid-Level |
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| DESCRIPTION: Canadian organizations are facing two dilemmas: how to replace the 40% of managers that will be retiring over the next decade and how to train the high potential with limited or shrinking training dollars. The smartest HR professionals are utilizing a variety of learning strategies including coaching, workshops, webinars, seminars and learning teams to name a few. However it is incumbent on every leader to identify and train their likely replacement and to develop them though effective mentoring sessions as well as create mentoring partnerships as may be needed. Research shows that more than 50% of these relationships fail. Why? Because the mentors have little knowledge or skill in how to effectively mentor seeing their role as something of a guru rather than a facilitator. This workshop will provide the participants with the three most important strategies to build an effective learning (mentoring and coaching) relationship that will promote trust and significant skill transfer. |
YOU WILL LEARN:
- Learn the 3 most effective strategies to mentor
- Understand the value of humility
- Learn to facilitate rather than advise
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| PRESENTER(S): |
Cy Charney, President of Charney and Associates Inc. and the founder of The Leadership Institute (.ca). He is a leading consultant in the area of organizational performance. Cy has developed a variety of unique interventions to help organizations in both the private and public sector become leaders in their field. His clients include a number of Fortune 500 companies and government departments around the world. Cy is a frequent keynote speaker at conferences. He delivers a practical approach with enthusiasm, energy and a sense of humor. He is also a seasoned trainer who customizes a variety of programs always with the intention of adding value to internal and external customers. Cy is a member of the faculty of a number of Canadian Business Schools where he teaches both at the academic level and for executives. Cy brings an innovative approach to training and consulting. He is an acknowledged leader in the area of self-directed learning having created a unique system of team learning called Peer Mentoring™ which is used by organizations internationally. He has also created mentoring programs that facilitates individual development by ensuring that those with knowledge and wisdom are able to share their skills with future leaders. Cy has published over forty articles and is the author of nine management books including his latest, Just-in-Time Management.
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PRACTICE MAKES PERFECT REVISITED
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Talent Management
AUDIENCE LEVEL: Mid-Level |
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| DESCRIPTION: Malcom Gladwell’s Outliers and Geoff Colvin’s Talent is Over-rated among others have popularized new research findings demonstrating that outstanding performance in all facets of life is the product of years of “deliberate practice” and coaching. How can the training professional use this new research to improve organizational learning? The key lies in the quality and quantity of practice, how feedback is received and analyzed and how mistakes are used for improvement. This session will summarize the research and provide refreshing new principles to guide the development of effective practice and feedback in both formal learning and informal learning contexts. |
YOU WILL LEARN:
- Describe key research highlights in the area of “Deliberate Practice” and expert performance
- Identify the important role of practice and rich feedback for organizational and individual performance
- Define specific strategies for integrating deliberate practice into the design of formal and informal learning
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| PRESENTER(S): |
Tom Gram is Senior Director of Professional Services Leadership and Business Solutions at Global Knowledge. He has over 25 years designing and managing training, e-learning and electronic performance support at organizations including Hewlett-Packard, IBM and Mount Allison University. Tom has an M.A. in Educational Technology and is a Certified Training and Development Professional (CTDP) and Certified management Consultant (CMC).
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NAVIGATING WORKSAFEBC MENTAL DISORDER CLAIMS AND BULLYING & HARASSMENT POLICIES
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Legal
AUDIENCE LEVEL: All Levels |
Sponsored by:
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| DESCRIPTION: In this panel discussion you will learn the practical side of how mental disorder compensation claims are being addressed at WorkSafeBC and the latest information about mandatory requirements for preventing bullying & harassment in the workplace. It is expected that the audience will already be familiar with the mental disorder provisions contained in Section 5.1 of the Workers Compensation Act and the related compensation policy. |
YOU WILL LEARN:
- The role of the Mental Health Claims Unit including Field Investigation Officers, as well as the role of WorkSafeBC officers related to bullying & harassment in the workplace
- Emerging trends and claims statistics along with tips for dealing with mental disorder compensation claims
- How the Claims division and the Prevention division coordinate with respect to bullying & harassment
- Update on the bullying & harassment tool kit to help workers and employers comply with WorkSafeBC’s bullying & harassment policies
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| PRESENTER(S): |
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Marino Sveinson (moderator) is a partner at Roper Greyell LLP where he provides strategic result-oriented advice and representation with respect to workplace law in unionized and non-union environments in both the provincial and federal sectors. Marino represents employers with respect to human rights matters, wrongful dismissal matters, labour relations issues, collective agreement grievances, employment contract drafting and interpretation, privacy obligations, workers compensation matters and disputes over obligations of departing employees. He also acts as an independent investigator for harassment complaints, provides training services and represents senior employees/executives in complex employment matters. Marino has placed extra interest and focus on human rights and privacy law throughout his career. He has represented clients at all levels of the courts in B.C., labour arbitrations, the Human Rights Tribunal, the Labour Relations Board and workers compensation tribunals. Marino received a Bachelor of Arts degree (Psychology) from the University of British Columbia and a law degree from the University of Toronto before being called to the Bar in B.C. in 2000. He is currently a member of the Steering Committee for the B.C. Human Resources Management Association (BCHRMA) annual conference and a member of the Human Rights Subcommittee of the Canadian Association of Counsel to Employers (CACE). He was Co-Chair of the Human Rights Continuing Legal Education course in B.C. from 2002 until 2011. The 2011 course won an international award of Outstanding Achievement in the Best Programs category from the Association for Continuing Legal Education Administrators (ACLEA).
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Rita Ferrara is the Director of Employee Relations and Occupational Health and Safety with the BC Liquor Distribution Branch. In her role she is accountable for the advisory and consultative services related to all matters regarding Labour Relations and Occupational Health and Safety. The responsibilities include absence claims management, worksite safety compliance and investigating and responding to serious matters such as bullying and harassment in the workplace. Rita has extensive experience in the implementation of policies, programs and delivery of services working within a large unionized organization.
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Rachel Fisher joined WorkSafeBC in 2007 as a policy analyst in the Compensation, Assessment and Occupational Disease Policy Department. In 2009 Rachel took on the role of Manager, Corporate Services at WorkSafeBC. She oversaw the development of the Domestic Violence in the Workplace Tool Kit released by WorkSafeBC in March 2012 and she is currently leading the development of the Bullying and Harassment in the Workplace Tool Kit. Prior to joining WorkSafeBC, Rachel attended UBC law school and was called to the British Columbia Bar in 2000. She subsequently practiced in the areas of corporate/commercial litigation and employment law.
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Kathleen Flemming is the Client Service Manager of the Mental Health Claims Unit for WorkSafeBC. She and her staff of twenty adjudicate the mental disorder claims coming to WorkSafeBC following the passage of Bill 14 which amended 5.1 of the Workers Compensation Act. Kathleen brings a wealth of adjudicative and policy interpretation experience to her position, a consequence of her fourteen years experience at WorkSafeBC as a Case Manager and Client Service Manager and eighteen years experience with Canada Employment and Immigration as a Senior Immigration Officer and Policy Analyst.
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Nancy Harwood oversees the compliance strategy that will be implemented by WorkSafeBC prevention officers relating to the bullying and harassment policies in workplaces in BC. She joined the Prevention Division of WorkSafeBC in 2000, after serving as a Vice Chair with the Workers’ Compensation Review Board. Nancy is currently the Director of Regulatory Practices in the Worker and Employer Services Division providing services under the occupational health and safety mandate relating to interpretations of law and policy, OHSR guidelines and practice direction, and strategic compliance initiatives. Nancy was called to the bar in BC in 1994 and has worked as a federal prosecutor and with a law reform commission, as well as legal counsel to a professional regulatory body. She has been involved in various international and national health and safety initiatives, including working on the ILO convention for violence in the workplace, and as the current BC representative on the OSH Committee of the Canadian Council of Administrators of Labour Legislation.
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CRACKER BARREL – Making your Performance Management System Sing
DATE: Thursday, May 2, 2013
TIME: 10:15am – 11:45am
TRACK: Bonus Session
AUDIENCE LEVEL: Senior/Expert |
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| DESCRIPTION: Join your host Nic Tsangarakis for a fast paced and fun “Cracker Barrel” breakout session. During this session you will hear three (3) different fifteen (15) minute presentations on the same Performance Management topic. The last forty-five (45) minutes of this session will allow for discussion and a summation of things learned as well as a takeaway activity with participants. |
| PRESENTER(S): |
Host: Nic Tsangarakis’extensive human resources expertise includes strategic planning, design and delivery of leadership and management development programs, design and implementation of performance management systems, implementing self-directed teams, and facilitating team building sessions. Nic also has experience in operations management and has implemented total quality management systems and business process re-engineering . Nic has an honours degree in Industrial Psychology, and a Masters degree in Operations Management from the University of Cape Town, South Africa.
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Vincent Chow is well known for his ability to understand the underlying issues in any situation and for his straightforward approach to business. Vincent has worked in human resources for over 15 years, with a focus on performance and rewards. Most recently, Vincent was Director Total Rewards, managing pay-for-performance and compensation programs for a large, diverse Construction / General Contractor company. Previously, he managed compensation, benefits, and HRIS for an entrepreneurial telecommunications company. He has also worked at an international technology company designing and managing compensation programs in many countries. Vincent started his career at a global HR consulting firm, helping clients in the areas of HR program design and implementation.Vincent holds a Master’s degree in Human Resources Management from Rutgers University in New Jersey. He is a Certified Compensation Professional, a past Chair of the BC region of WorldatWork, and the Organization Effectiveness track Chair for the BC Human Resources Management Association annual conference. Vincent’s recent speaking engagements include the WorldatWork Canadian Total Rewards Conference.
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Darcy O’Grady is an accomplished Human Resource Executive with a successful track record of building value-add human resources capability in firms undergoing rapid growth and continual change. He has held top Human Resources responsibility in the technology sector for MacDonald Dettwiler, Creo / Kodak, Aspreva Pharmaceuticals and most recently Allnorth Consultants Limited. His scope of experience spans leading HR for early stage growth through to successful international operating companies. This includes broad global HR experience (Canada, USA, Europe, Israel, Australia, Hong Kong, Japan and South Africa).Principal strengths include; strategic business leadership, organization effectiveness, transition/change management, acquisitions and mergers, talent management (sourcing, selection, development, leadership, succession, engagement and retention), compensation, building high performing HR teams, communications and employer branding. He is also the recipient of the prestigious BC Human Resource Management Association’s Award of Excellence.
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Teresa Shepherd is an experienced Human Resources practitioner whose background includes retail banking, recruitment, business consulting, employee relations and organization development. At Vancity, Teresa is accountable for providing practical and effective talent management solutions that are aligned with and support Vancity’s strategic plan and vision. Teresa has been instrumental in improving Vancity’s performance management practices, leading to a 9% increase in performance management in Vancity’s 2012 employee engagement survey – the largest area of improvement in the annual survey. She continues to focus on performance management, as well as recognition, career development, team development and succession planning.Teresa is a Certified Human Resources Professional and accredited Insights practitioner, with an Honors Certificate in Human Resource Management. In her spare time, Teresa enjoys travel and outdoor pursuits and is a mentor with BCHRMA’s professional mentoring program.
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TAKING ACTION: A PROACTIVE GUIDE TO PSYCHOLOGICAL HEALTH & SAFETY IN THE WORKPLACE
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Mid-Level |
Sponsored by: |
| DESCRIPTION: There has been significant progress in addressing workplace physical health and safety; similar attention needs to be given to psychological health and safety. Employee psychological health has a powerful impact on organizational productivity, effectiveness and costs, and failure to act can place employers at risk given new provincial and national standards. Many employers understand this but are seeking practical, accessible and actionable guidance. This session is by the authors of Psychological Health and Safety: An Action Guide for Employers.The Guide was created on behalf of the Mental Health Commission of Canada and is available at no cost to all Canadian employers. In a very interactive session, the authors will provide a logical implementation framework and a discussion of clear, realistic actions that are consistent with current knowledge and best practices. Participants will be encouraged to apply these in their organizations. |
YOU WILL LEARN:
- Increased awareness of the legal, financial and ethical case for addressing psychological health and safety
- Increased knowledge of a logical framework for creation of a psychological health and safety strategy within any organization
- Increased understanding of practical, effective actions that can be taken to improve employee psychological health and safety
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| PRESENTER(S): |
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Dr. Dan Bilsker PhD, is a psychologist who consults to the Centre for Applied Research in Mental Health & Addiction at Simon Fraser University. His academic appointments are Adjunct Professor, Faculty of Health Sciences, Simon Fraser University and Clinical Assistant Professor, Faculty of Medicine, University of British Columbia. He leads a project to enhance the Canadian mental health care by disseminating brief behavioural interventions for mood disorders in primary care; he has recently completed the report Improving Men’s Health. He has produced several depression self-management tools, including the Antidepressant Skills Workbook (2005), available in French, Chinese and Punjabi translation.
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Dr. Merv Gilbert is a principal partner at Gilbert Acton Ltd., a consulting group providing assessment, training and evaluation services that enable organizations to foster healthy employees and workplace climates. He is a clinical psychologist with over thirty years of experience in direct clinical and leadership roles at regional, provincial and international levels. Dr. Gilbert is also a senior consultant and Adjunct Professor with the Centre for Applied Research in Mental Health and Addictions (CARMHA) a research centre within the Faculty of Health Sciences at Simon Fraser University. He is a primary participant in the development, evaluation and dissemination of resources for workplace mental health. Dr. Gilbert has consulted, published and lectured extensively and has skills in the development and implementation of best practice interventions, training, evaluation and knowledge translation as well as participating in program development, research and teaching. Dr. Gilbert has been published in national and international professional journals and has presented at a diverse array of forums on the importance of workplace psychological health issues for individuals and organizations. He has worked for governmental, private and public sector organizations and, most recently, has been developing tools for the Mental Health Commission of Canada.
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THE GOAL OF HR ANALYTICS – DEMONSTRATING HR’S VALUE–ADD
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Mid-Level |
Sponsored by:
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| DESCRIPTION: For years HR leaders have been seeking ways to demonstrate that their function is more than just a cost centre, and a compliance necessity. The road to proving that HR practices actually do add value to their organization has been a long one. The latest developments in HR analytics and HR data are making it cheaper and quicker to make substantial progress in this area. In parallel with the technology developments, HR practitioners need the understanding and insight to use the analytic outputs effectively. This session combines the latest analytics capabilities with the key practices to show HR practitioners how to demonstrate their value-add. |
YOU WILL LEARN:
- What is current practice for HR analytics
- How to identify the right areas to analyze
- How to produce the right answers to your important questions
- How to communicate your results to your stakeholders
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| PRESENTER: |
Ian Cook, CHRP works for Visier, he is the HR domain expert helping to build the next generation of workforce analysis solutions. His international career has followed his passions for people and business. Prior to moving to Canada in 2004, Ian consulted with global organizations in the area of HR and organizational effectiveness. He brings to his role a broad business background having been an entrepreneur, an operations manager, consultant and sales executive. Throughout his career Ian has focused on the growth of organizations or functions. He took the HR Metrics Service from an idea on paper to the leading source of HR benchmarking data in Canada. As part of his career journey Ian has a Masters in Politics and Philosophy from Edinburgh University (UK) and an MBA from Lancaster University (UK). Ian balances his life through spending time with his wife and sons, bike riding and ski mountaineering.
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LIVING WITH GOOD INFLUENCE: LEADING BEYOND CONTROL
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Skill Development
AUDIENCE LEVEL: All Levels |
Sponsored by:
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| DESCRIPTION: Influence accomplishes more, lasts longer and presses deeper in human lives and history than control or coercion ever will. In Living with Good Influence, Gregory Schroeder will teach people to make the most of their experience, strength and passion; personally, relationally and vocationally. Nurturing your character, focusing your vision and sharpening your skill, Gregory uses stories that stir and stick in the mind, questions that engage people with the topic and with each other, meditative opportunities to apply insights and transformational exercises individually and within the group. |
YOU WILL LEARN:
- How influence changes minds
- How to influence others in any setting with confidence
- How to strengthen the skills of influence
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 When people grow…business grow… Gregory Schroeder helps people and organizations step through the things that are holding them back and step into the strengths that empower progress. His distinctive ability to discern underlying personal and organizational challenges is rooted in: leadership research on four continents, 25 years of experience in organizational and project leadership; training in leadership, psychology, sociology, philosophy and spirituality; speaking to more than 300,000 people; consulting experience with corporate and government organizations; listening and asking questions. Gregory has contributed stories and been interviewed for television, newspapers, and national radio in Canada. He wrote and self-published the short book The Rest of Your Life: stories of rest and restoration, after his experience with thyroid cancer. Living recently in Italy for a season, Gregory learned the Tango, enough Italian to laugh at jokes and wrote the novel Fear of Falling. Gregory Schroeder is a transformational consultant, speaker, and advisor with Integro Wellness.
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MAKING THE PUZZLE PIECES FIT: HOW TO ENSURE YOUR WORKPLACE TECHNOLOGY IMPLEMENTATION IS A SUCCESS
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Talent Management
AUDIENCE LEVEL: Mid-Level |
Sponsored by:
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| DESCRIPTION: Many organizations are considering or implementing technology based solutions to address a whole host of employee and customer needs. Human Resource professionals play a key role in all aspects of needs assessment, vendor selection, the decisions to customize or not to customize and cost containment. Listen to the experiences and lessons from vendors who can provide solutions to the organizations that have planned for a bought them – good and bad. |
YOU WILL LEARN:
- How to get your systems implementation right and what things you need to consider from the start
- What it takes to get the planning in the initial stages right
- Choosing the right Leaders – putting the right people in the right roles
- How to manage noise during the implementation & what to really focus on
- That the actual technology is really only one piece of the puzzle
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| PRESENTER(S): |
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Jay-Ann Fordy, CHRP (moderator) provides strategic leadership to Human Resources and Corporate Learning to ensure Coast Capital Savings employees are engaged and delivering the customer experience through the How can we help you?® brand. She has a BA from McMaster University and a post graduate diploma in human resources from Humber College. Jay-Ann is also a Certified Human Resources Professional (CHRP) and has held senior management positions in crown, private and municipal corporations. She has just finished a term as President of BCHRMA and has had the fortune of being the head of HR with two companies on the Best Employers List. She is passionate about connecting the people promise to the customer promise and the HR strategy to the business strategy.
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Brian Clendenin is the Enterprise Regional Sales Manager for Western Canada at SuccessFactors, an SAP Company. Clendenin is responsible for managing SuccessFactors’ business relationships across all verticals in the region. He has more than a decade of technology experience in a variety of sales roles. Prior to SuccessFactors, Clendenin served in Enterprise Sales at Gartner, Inc. where he provided advisory and consulting services for emerging technology in cloud computing and enterprise social networking areas to address strategic and tactical business execution. Clendenin speaks and writes on the topics of cloud computing, social media and talent management. His recent speaking engagements include Social Media Camp 2012 and the Canadian Cloud Council Conference. Brian graduated from the University of Oregon with a Bachelor of Arts in English Literature. He currently resides in Vancouver, British Columbia and serves on the Advisory Committee at the Canadian Cloud Council.
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Larry Gregg, CHRP has 30+ years of professional experience in all facets of Human Resources and corporate leadership. Starting in Labour Relations he has 10+ years experience as a Mediator with the Labour Relations Board and also held the position of Director of Administration during his time there. He has spent the last 15 years in leadership positions with WorkSafeBC where he is currently the Director, People Services. During his time there he has implemented the award winning Wellness program leading to selecting as a winner of the Psychologically Healthy Workplace award and multiple awards for innovative NAOSH week celebrations. The organization also achieved Best 100 Employer in Canada; top 20 Family Friendly and top 20 Diversity supportive employer status. Larry has also been responsible for WorkSafeBC’s Human Resource Information System since its creation in 1999. This integral management tool has been recognized internationally with the 2011 Ventana Research Award for Social Media usage in a Business Application and Larry has been recognized as one of the Top 25 Information Managers in 2012 by Information Management Magazine. Larry also is a certified Executive Coach with 10+ years experience. He specializes in working with corporate leaders, entrepreneurs and high potential individuals within organizations to unlock their potential and deepen their knowledge and skills to maximize the impact that they can have in their position and to build the future state that they are seeking. A graduate of the University of British Columbia, Vancouver, BC, Larry holds a Bachelor of Commerce degree in Organizational Behaviour and Industrial Relations. Larry is also a graduate of the LEAD (Executive Program in Leadership) and LCOR (Leading Change and Organizational Renewal) programs in the Graduate School of Business at Stanford University, Palo Alto California. Larry holds a CHRP designation from the BC Human Resource Management Association.
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Cameron Laker is recognized as an expert in how organizations leverage technology, process and web 2.0 to recruit talent. He spent the early part of his career with Advancing Canadian Entrepreneurship (ACE) and helped establish the organization as one of the leading incubators for entrepreneurial minded college and university students. Cameron is a graduate of the British Columbia Institute of Technology’s Business Management program and an active member of Entrepreneurs Organization’s (EO) Vancouver.
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Mike Vilimek is an experienced technology professional and an active blogger, presenter and thought leader on topics including recruiting and HR technology. As the Director, Product Marketing at Talent Technology, Mike is responsible for defining the global positioning, messaging, segmentation, value proposition, pricing, and go-to-market strategies for the Talemetry™ Talent Generation Platform. His interests include technology and trends that help organizations find, attract, and engage better talent. Mike is a frequent presenter at HR Technology and HCM conferences, events, and webinars and has most recently presented at the Oracle HCM Users Group (OHUG) Annual Conference, Collaborate, and at multiple Oracle Regional User Groups across North America.
Mike graduated from Simon Fraser University with a business degree in Marketing and International Business and was a member of the SFU Football team. Following graduation, Mike had a 7-year professional football career in the Canadian Football League (CFL). |
THROUGH THEIR EYES: INNOVATION AND CORPORATE CULTURE AT CLEARLY CONTACTS
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Bonus Session
AUDIENCE LEVEL: All Levels |
Sponsored by:
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| DESCRIPTION: Innovation is one of the most critical skills that an organization must develop to not only succeed but to survive in today’s ultra-competitive economy. While virtually every company seeks to be innovative and a leader in their marketplace, most often fail to achieve it. Often overlooked is the importance that corporate culture plays in supporting innovation. Human Resources play a key role in leading the organization to develop and implement key business processes, management practices and habits that not only foster innovation but drive it. Here’s your chance to hear firsthand how Clearly Contacts, the world’s largest online retailer of eyewear, has built and nurtured a culture of innovation that has led to numerous innovations in the optical industry and are changing the way people view and buy eyewear. |
YOU WILL LEARN:
- How to make innovation part of your company culture
- The role Human Resources must play in building a culture of innovation
- 3-4 management practices and habits that every company should implement
- How to hire the right people to lead your innovation
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| PRESENTER: |
Roger Hardy is the Founder and CEO of Clearly Contacts, the planet’s biggest and best online eyewear company. Born in Toronto, Ontario, Hardy grew up in Eastern Canada until, after graduating from Bishops University, his passion for skiing pulled him to the West Coast. He spent a year skiing in Whistler and came to the decision that BC was his home. While attending university, Hardy was a member of many sports teams where his competitive nature garnered him the Most Valuable Player of the year award. Later in his career, it was this competitive spirit that helped Hardy succeed in an online industry in which thousands entered, and few succeeded. Settling in Vancouver, BC, Hardy began to build his resume working for a transportation and logistics company focused on supply chain management, driving costs down and efficiencies; followed by a stint with a contact lens manufacturer. After discovering the optical store markups on contact lenses and eyeglasses, Hardy recognized an opportunity to serve customers better than they were being served and became passionate about changing the way these products were sold. It wasn’t long before his entrepreneurial affinity began to take over, and in 2000, Clearly Contacts was born. The knowledge and expertise Hardy had acquired in logistics and contact lenses from his previous positions along with the efficiencies of the Internet provided the basis for a solid business plan.Hardy has been honoured with many awards over his years as Coastal Contacts leader, including Business in Vancouver’s Top Forty Under Forty, and The Pacific Ernst & Young Entrepreneur of the Year Award (Business-to-Consumer). Today Coastal is traded on the TSX and began trading on the NASDAQ. In April, 2012 Coastal Contacts Inc. reached $1 billion in cumulative eyewear sales this year. Hardy’s charity contributions have been an important part of his rise to success. With a goal to donate 2 million glasses by 2020, the Change the View project established by Clearly Contacts has helped over 340,000 people through donating eyeglasses, sunglasses and Vitamin A tablets globally. Additionally, Hardy established the Hardy Endowment Fund at Bishops University that pays the tuition for a student in need each year in perpetuity. Along with team members at Coastal.com, he is actively involved with a number of charities, including Easter Seals, The Ride to Conquer Cancer, The Greater Vancouver Food Bank, ORBIS Canada and The Red Cross.
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HR CAFE – Topic Decided by Attendees!
DATE: Thursday, May 2, 2013
TIME: 1:15pm – 2:45pm
TRACK: Bonus Session
AUDIENCE LEVEL: Mid-Level |
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| DESCRIPTION: Join your host Lisa Ryan in this “World Café” style workshop, where attendees choose the subject matter and topics of discussion at the onset and learn through sharing experiences with others. There will be three (3) twenty (20) minute group discussions followed by a moderated debrief about what attendees have learned and shared. Participants will also walk away with an understanding of how to use this workshop format within their organizations. |
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| FACILITATOR: |

Lisa Ryan, CHRP is Vice President, Talent Management at Right Management. As an accomplished organizational development professional with a business-based perspective, Ms. Ryan brings deep expertise in leadership development, change management, and executive coaching.Lisa’s wealth of business management experience comes from progressive leadership and consulting roles at Best Buy Canada, BC Gas Utility Ltd, Royal Bank of Canada and MICA Consulting Partners. Through her forward looking, partnership approach, Lisa helps her clients define and implement strategic solutions that create an aligned, engaged workforce required to achieve organizational goals.Some of Lisa’s current clients include Banff Centre of Leadership, BP, BC Transit, BC Public School Employers Association, City of Prince George, Conair, Corrections Services Canada, Dollar Financial Group, eBay, Kwantlen University, Office of the Auditor General of BC, PayPal, Port Metro Vancouver, Teck, UBC, Vancouver School Board and Wolrige Mahon.Lisa has taught Leadership and Organizational Development for University of Phoenix for 10 years, is the past President of BC Organizational Network, BC Human Resources Management Association Conference Chair 2012 and Personnel Committee Chair at Pearson College. She earned her MBA from the University of British Columbia, is a Certified Human Resource Professional and is recognized as an Associate Certified Coach by the International Coach Federation.
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THE ELEMENT: HOW FINDING YOUR PASSION CHANGES EVERYTHING
DATE: Thursday, May 2, 2013
TIME: 3:00pm – 4:15pm
TRACK: Plenary
AUDIENCE LEVEL: All Levels |
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DESCRIPTION: What does it take to achieve personal success and feel like you are in your element? World-renowned innovator Sir Ken Robinson argues that it is not natural talent that drives personal success, but rather a delicate interplay among talent, passion, attitude and opportunity that brings people to achieve their highest levels of success and lead lives of meaning and purpose. Based on highly acclaimed book The Element: How Finding Your Passion Changes Everything, Robinson takes audiences on a compelling tour of what can happen in all our lives when passion and talent meet. He draws on the personal stories of high achievers in many fields, including Sir Paul McCartney, Arianna Huffington, Matt Groening (creator of The Simpsons), Meg Ryan and renowned physicist Richard Feynman. With a wry sense of humor, Sir Ken helps audiences understand:
- What it takes to find “The Element” in our own lives
- Why age and occupation are no barrier
- How to enhance creativity and innovation in both personal and professional settings
- How focusing on “The Element” is an essential strategy in transforming education, business and communities in order to meet the challenges of living and succeeding in the twenty-first century
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| PRESENTER(S): |
Sir Ken Robinson, PhD is an internationally recognized leader in the development of education, creativity and innovation. He is also one of the world’s leading speakers with a profound impact on audiences everywhere. The videos of his famous 2006 and 2010 talks to the prestigious TED Conference have been seen by an estimated 200 million people in over 150 countries. He works with governments in Europe, Asia and the USA, with international agencies, Fortune 500 companies and some of the world’s leading cultural organizations. In 1998, he led a national commission on creativity, education and the economy for the UK Government. All Our Futures: Creativity, Culture and Education ( The Robinson Report) was published to wide acclaim in 1999. He was the central figure in developing a strategy for creative and economic development as part of the Peace Process in Northern Ireland, working with the ministers for training, education enterprise and culture. The resulting blueprint for change, Unlocking Creativity, was adopted by politicians of all parties and by business, education and cultural leaders across the Province. He was one of four international advisors to the Singapore Government for its strategy to become the creative hub of South East Asia. For twelve years, he was professor of education at the University of Warwick in the UK and is now professor emeritus. He has received honorary degrees from the Rhode Island School of Design, Ringling College of Arts and Design, the Open University and the Central School of Speech and Drama, Birmingham City University and the Liverpool Institute for Performing Arts. He was been honored with the Athena Award of the Rhode Island School of Design for services to the arts and education; the Peabody Medal for contributions to the arts and culture in the United States, the LEGO Prize for international achievement in education and the Benjamin Franklin Medal of the Royal Society of Arts for outstanding contributions to cultural relations between the United Kingdom and the United States. In 2005, he was named as one of TIME/FORTUNE/CNN’s ‘Principal Voices’. In 2003, he received a knighthood from Queen Elizabeth II for his services to the arts. He speaks to audiences throughout the world on the creative challenges facing business and education in the new global economies. His book The Element: How Finding Your Passion Changes Everything (Penguin/Viking 2009) is a New York Times best seller and has been translated into twenty-one languages. His latest book is a 10th anniversary edition of his classic work on creativity and innovation, Out of Our Minds: Learning to be Creative (Capstone/Wiley). Sir Ken was born in Liverpool, UK, as one of seven children. He is married to Therese (Lady) Robinson. They have two children, James and Kate, and now live in Los Angeles, California.
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